Clean Heat Installer Cashback

*Cashback subject to UK Government implementation of proposed Clean Heat Market Mechanism (CHMM). Cashback claims will be subject to eligibility requirements and Terms & Conditions.

1. By entering the Promotion, entrants agree to be bound by these terms and conditions (the “Terms”).

2. The promoter is Bosch Thermotechnology Limited, a company incorporated in England and Wales with company number 01993294, whose registered office address is Cotswold Way, Warndon, Worcester, WR4 9SW, United Kingdom (“Promoter”).

3. The Promotion period will run from Tuesday 1^st April 2025 to Tuesday 31^st March 2026 (“Promotion Period”). The closing date for receipt of the Reward claim by the Promoter is Thursday 30^th April 2026 at 23:59pm (GMT) (“Closing Date”).

4.The Promotion is open to heat pump installers, installer businesses and organisations who:

a) are members of the Promoter’s Loyalty scheme (full information can be found at https://www.worcester-bosch.co.uk/professional/loyalty-signup), or Specification Portal (full information can be found at https://contracts.worcester-bosch.co.uk); and

b) are based in the United Kingdom; and

c) are MCS (Microgeneration Certification Scheme) Certified for the installation of heat pumps; and  

d) are aged 18 or over; and

e) are not excluded under clause 5,

(“Eligible Participant”).

The Eligible Participant must be the holder of the relevant Loyalty account.

5. The following are excluded from the Promotion:

a) companies within the Bosch group (including joint ventures);

b) employees of the Promoter, or of any other company within the Bosch group of companies (including BSH Home Appliances Limited), and their immediate family members;

c) Bosch’s agents or their employees;

d) installers who have entered into a Direct Contract Support Agreement or any other financial reward agreement with the Promoter; and

e) any person professionally associated with this Promotion (or members of their family or household).

6. The Promoter assumes that by entering the Promotion (and the Participant warrants that) the participant is aged 18 or over. Participants entering the Promotion as an employee of an organisation must (i) inform their employer about the Promotion, and (ii) obtain the permission of their employer to enter the Promotion.

Reward and Entry:

7. An Eligible Participant will receive £500 cash back for a new heat pump installation or £250 cash back for a new hybrid heat pump/boiler system installation (the “Reward”) if they:

a) during the Promotion Period, purchase, register and commission a new Bosch heat pump or a hybrid heat pump/boiler system in the United Kingdom in a domestic premises (including in the installer’s own home) that is a not a new build property; and

b) by or before the Closing Date, claim the Reward by:

i. completing and submitting the Reward claim form at https://www.worcester-rewards.co.uk/rewards/CleanHeatCashBack; and

ii. attaching a copy of MCS commissioning document which must show the product make and model, the date of registration and commissioning; and

iii. the homeowner’s installation address,

(a) and b) are together called the “Entry”).

8. Heat pumps and hybrid heat pump/boiler systems installed in a new build domestic property are excluded from the Promotion.

9. The Promoter reserves the right to request evidence of the Eligible Participant’s MCS accreditation, which must be valid and in force at the date of submission of the Entry.

10. The Reward claim pursuant to clause 6 has to be received by the Promoter at the latest by the Closing Date. Proof of posting is not sufficient.

11. Any Entry that does not contain the information required above will be an invalid Entry and will not be entered into the Promotion. The Promoter reserves the right and has complete discretion to disqualify any Entry deemed unsuitable, inappropriate, explicit or offensive, and accepts no responsibility for Entries not successfully or fully completed due to any reason including technical faults.

12. The Promoter reserves the right to require repayment of the Reward to the Promoter in the event the heat pump or hybrid heat pump/boiler system that is the subject of the Entry is ineligible for credit under the UK Government’s Clean Heat Market Mechanism scheme.

13. The Promoter reserves the right and has complete discretion to disqualify any Entry deemed unsuitable, inappropriate, explicit or offensive, and accepts no responsibility for Entries not successfully or fully completed due to any reason including technical faults.

14. Each Eligible Participant will be entitled to claim the Reward multiple times, provided that each claim is for a unique installation at a different property address.

15. The Reward will be made to the Eligible Participant’s company bank account only. The Reward is not transferable. The Promoter reserves the right to substitute the Reward with product(s) of equal or greater value at any time.

16. By making a valid Entry, the Eligible Participant gives their consent to be contacted via the email address given on the claim form within twenty-eight (28) days of the Entry (“Notification”).

17. If the Entry requirements are met, the Reward will be processed by the Promoter’s external partner, Marketing Lounge Partnership (“MLP”), subject to the acceptance of any additional terms and conditions, if applicable.

18. Payment of authorised Rewards will be made by BACS payment in GBP within twenty-eight (28) days of the installer submitting their payment details.

General:

19. The Reward will be awarded to an Eligible Participant in their professional capacity only.

20. In all matters relating to the Promotion, the decision of the Promoter shall be final and no correspondence or discussion shall be entered into.

21. At all times throughout the Promotion, participants must deal with the Promoter in the utmost good faith in every respect. The Promoter reserves the right to verify the eligibility of all participants and disqualify any participant that it has reasonable grounds to believe has breached any of the Terms, including, but not limited to, falsifying any information submitted to or requested by the Promoter.

22. The Promoter reserves the right to amend or terminate the Promotion at any time without notice. However, the Promoter will use its reasonable endeavours to minimise the effect of such amendment or termination to avoid disappointment. Any termination or amendment to the Promotion will be communicated in the same way as the Promotion was communicated.

23. The Promotion cannot be used in conjunction with any other promotions that are run by the Promoter or any company within the Bosch group of companies.

24. The Promoter excludes all liability for taxes relating to the Reward and any tax liability arising from the provision of the Reward will be the sole responsibility of the recipient of the Reward.

25. The Promoter does not claim any rights of ownership in your Entry, nor does the Promoter accept responsibility for the return of any Entry, including those consisting of artistic or other material.

26. If a participant does not wish for their details to be entered into the Promotion or if they opt out but then wish to re-enter, they can advise the Promoter by writing to its address set out in clause 2, or by email to: Marketing.Wo@uk.bosch.com.

27. The Promoter will process the participants’ personal data on the Promoter’s behalf for the purposes of the Promotion and complying with its delivery commitments. The Promoter’s legal basis for processing the personal data is that the processing is carried out for the legitimate business interests in connection with the Promotion and, if applicable, supply of the chosen products. The Promoter will not process the participants’ personal data for other purposes unless they have a legal basis for doing so. The Promoter handles the participants’ personal information in a secure and confidential manner and always in accordance with the law, including the General Data Protection Regulation (2016) and applicable UK law. It will not disclose the participants’ personal information to third parties unless there is a legal basis for this. The law provides the participants with rights in relation to their personal information. To find out more about this and about how the Promoter handles personal information in accordance with the law, please take a look at the Privacy Policy on the Promoter’s website which is updated from time to time as legal requirements change: https://show-policy.ttprivacy.com/b801db4e-96cb-49f1-9ed2-d977ceb23278.

28. The Promotion will be governed by the laws of England and Wales and the courts of England and Wales shall have the exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the Promotion.