Winter Check

We understand how important it is for you to get the most out of your heat pump, which is why we have put together our top tips and tricks below to keep your heat pump working efficiently this winter.​

We recommend taking a look at our brochures for more specific product guidance. You can find this here.​

How can I manage the temperature of my home when it gets colder?

As the weather gets colder, your heat pump will adjust its flow temperature to make sure your home remains at a comfortable level. You can also slowly adjust your thermostat to allow your heat pump to heat up slowly to change the temperature of your home. But avoid setting an artificially high temperature, only set the temperature you need.​

To change the temperature of your home, use the thermostat to gradually adjust to your liking. Your heat pump works best when it’s running continuously, rather than using energy to fire up and cool down like a boiler does. You don’t need to adjust the settings on your heat pump unit, your installer will apply the right configuration for your home.​

Why is it important to allow air to flow around my heat pump?

Your heat pump works by drawing in air, so during autumn and winter, keep an eye out for leaves or branches that may get caught around the back of the heat pump and the thin blue/silver vents. Use a brush to remove any garden rubbish to prevent potential blockages.​

Heat pumps may get dirty due to bad weather or build up of dirt/dust too. We recommend using warm water and a clean soft cloth to wipe down the outer casing.​

After a wet and muddy walk, don’t be tempted to dry clothes or towels on your heat pump or your radiators. This can reduce comfort levels by cooling down your heating system’s overall temperature and make your heat pump less efficient. If the unit is covered, or has boxing around it, it may cause noise levels to increase too.​

Click here to watch our one minute autumn maintenance video.​

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